How do I setup the MyWAVE Mobile App?

IPhone:

 

  • In the MyWAVE App, “Create an Account.”
  • In the Cards section, press “Add a MyWAVE Card to Apple Wallet” or press (“add card” icon) at the top left.
  • Follow the prompts to add a pass to your MyWAVE card.
  • Once your purchase is complete, press “Add to Apple Wallet.” Choose which Apple device will use your new card (iPhone or Apple Watch)
  • Once your card is added, it will display in the Cards section of the MyWAVE app as well as in Apple Wallet.

Compatible with iPhone 8 and above (running iOS 13.6 and above) and Apple Watch Series 3 and above (running watch OS 6.2.8 and above).

  Android:


  • In the MyWAVE App, “Create an Account.”
  • In the Cards section, press the “add card” icon at the top left.
  • Press “Add a MyWAVE Card on your Phone.” This will allow you to add a “virtual” MyWave card on your phone to scan and pay.
  • Follow the prompts to add a pass to your MyWave card.
  • Once your “virtual” MyWAVE card is added, it will be displayed in the Cards section of the MyWAVE app.
  • Reduced Fare customers (Seniors, The Disabled, and Students) can also add their existing MyWAVE cards to their phone and pay.

Compatible with Android running software version 9.0 and above.

Show All Answers

1. What is happening to The Wave Transit Fareboxes?
2. Why are we transiting to new fareboxes?
3. What are the four ways to pay?
4. Are fare prices changing?
5. How will transfers work with the new farebox?
6. How will a transfer work if I don’t use the MyWAVE Card or app?
7. Does the farebox provide change?
8. Are the MyWAVE Card and mobile app interchangeable?
9. How long will the MyWAVE Cards last?
10. What should I do if I lose MyWAVE Card?
11. I am a reduced fare rider, will I receive a different version of the MyWAVE Card?
12. How do I reload the MyWAVE Card?
13. How do I reload the MyWAVE Card?
14. What type of fare passes can I purchase with the MyWAVE Card?
15. How do I purchase a Senior, Disabled, or Student MyWAVE Card?
16. Are the MyWAVE Card and mobile app interchangeable?
17. How do I download and use the MyWAVE app?
18. How do I setup the MyWAVE Mobile App?
19. Are reduced fare products available in the MyWAVE App?
20. Are the MyWAVE Card and mobile app interchangeable?